Cookie Notice It may be my imagination, but some channels seem worse than others, but only slightly. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. Although if you reset the Apple TV you would have installed the latest versions of other apps. I updated my HomePods and AppleTV HD to 14.2. (Source 1, 2, 3, 4, 5) That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. However, plays fine on the actual server. A forum where Apple customers help each other with their products. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. I have similar problem. Select Video and Audio. To start the conversation again, simply I now have a denon x3700h, to also play ATMOS content as I have those speakers. This doesn't look like a fluke. New York, Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. 78. Hope this helps. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. I have Dolby enabled incl. I've just reinitialized the ATV yesterday with no luck. If not, then update the HomePods to 14.5 as well. Apple AirPods 2 (opens in new tab) (from $159 at Apple). On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Is there a workaround to fix this? You will receive a verification email shortly. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). All are using AAC audio codecs. All of my devices are running 16.1 and everything is on the same Wi-Fi network. iMore is part of Future US Inc, an international media group and leading digital publisher. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. I have tried all of your suggestions without any improvement. The lag seems to be a few ms, just enough to be annoying and create an echo. only. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. User profile for user: 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco Apr 28, 2021 11:40 AM in response to ashtv. The HomePods may have updated also, if you had them enabled to automatically update. We aren't really able to speculate about upcoming tvOS releases. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. scarter17, User profile for user: Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. Looks like no ones replied in a while. Id say the issue started about 2 months ago. Thank you for confirming there are no differences in audio formats with both setups. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). sync is much better when using airplay but still not 100% perfect. My device is set to auto update and is current. Ccastle84. Aug 22, 2021 12:06 PM in response to Ccastle84. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. Still experiencing audio latency? tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Sep 23, 2020. User profile for user: Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Im not sure why this has occurred especially given the cost of two homepods. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Typically I make it a few minutes into a show before it starts. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. Why is there no student checking it with some devices before they roll it out? Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. Or even restart the show from the beginning. I have tested with them and it's still not a problem. The problem is that apple took out the option to calibrate all formats for 24hz. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. The test itself doesn't require further interaction. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Copyright 2000-2023 M2N Limited E. & O.E. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Those affected can try it as a potential workaround and see if it helps. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Get the best of iMore in your inbox, every day! My workaround has been restarting the HomePods from the Home app on my phone. The problem happens multiple times on every episode I play, currently NCIS. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Before 14.5, the wireless sync tool did a great job, now it doesnt. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. I have to add +250 to 300ms to have the sound properly adjusted. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. This adjustment should resolve the issue for the time being, at least until the official fix arrives. elmofles, User profile for user: Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. only. omissions and conduct of any third parties in connection with or related to your use of the site. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Thank you again, I misunderstood the status of the signal. This site contains user submitted content, comments and opinions and is for informational purposes Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Bigus_Phillus, User profile for user: Sep 29, 2021 8:21 PM in response to aigars16. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. 1-800-MY-APPLE, or, Sales and With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. It was on there for TVos 14.4 and have no idea why they took it out. tvOS 14. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. However, Apple TV set-top owners have suffered similar problems in third-party apps. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. I have the same issues on almost all my streaming apps recently. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. :(. An Apple Watch ban is possible in the U.S. but highly unlikely. Refunds. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. To start the conversation again, simply Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? omissions and conduct of any third parties in connection with or related to your use of the site. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Apple may provide or recommend responses as a possible solution based on the information Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. This problem only happened after my Apple tv HD had it last update on September 20, 2021. Reassures me I'm not loosing anything by using ARC. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. Thats why I bought these. This doesn't typically occur with Disney plus or streaming movies from iTunes. David Camps-Campins1, User profile for user: In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Here's how it compares to the 2022 13-inch MacBook Pro with M2. On all 4 of my AppleTVs. For now I try to downgrade to tvOS 14. In five minutes it gets about 5 seconds off. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. For more information, please see our The Plex audio sync problems has happened before with the Ultra. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Under Audio Return Channel, select Play Television Audio. Restarting Apple TV fixes the issue temporarily. Apple may provide or recommend responses as a possible solution based on the information Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. On iPhone: Tap Continue on the Wireless Audio Sync box. Been having issues with audio/video syncing with my new ATV 4K. I did notice that by using passthrough the lip sync returned. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. frame matching etc. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. Disable Match Frame Rate, enable Game Mode, or reset all your settings. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. after updating the iOS, my tv starts going out of time when I AirPlay the sound. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Not sure if you reset the Apple TV or HomePods or both? The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. User profile for user: PLEASE FIX ASAP! Wait until Apple TV downloads the update. Please help! I have the same issue but only if I use airplay to direct the audio to my speakers. #1. But the audio constantly slowly unsync's. I just updated my Apple TV 4K and this same thing started happening to me today. Bryantrichar, User profile for user: This occurs when using Appletv app on a TCL tv. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Hyper's new hub aims to be just what you need. I use my Airpods late at night so as not to wake my kids to watch stream TV. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. All postings and use of the content on this site are subject to the. This site contains user submitted content, comments and opinions and is for informational purposes AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Here's how they stack up versus the M1 Max and M1 Pro models. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Shame on you Apple. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. All postings and use of the content on this site are subject to the. Oct 8, 2021 6:36 PM in response to Ccastle84. Takes a few seconds. Reboot the wifi router as well. So I can't get adjust the dialogue sync at all. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. And this fix only lasts basically one day. Head here. Recalibration does nothing. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Again, this was NOT an issue until my Apple TV updated. Oct 7, 2021 8:38 PM in response to Ccastle84. Apple disclaims any and all liability for the acts, After update to tvOS15, sound and audio become more and more out of sync with time. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. If I pause and immediately play it is resynced. So frustrating! Google discontinued the Chromecast Audio and Chromecast Ultra. Audio still out of sync from ATV to home pods. Same thing here using airplay with my demon amp after updating tvOS to 15. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. any proposed solutions on the community forums. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Makes viewing intolerable. Also, my picture is slightly glitchy. the audio from the show or video doesnt work. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. This website uses the TMDb API but is not endorsed or certified by TMDb. If you love what we do, please consider a small donation to help us keep the lights on. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Well, very happy with the sound but very disappointed with the audio lag. It makes things basically unwatchable. How can they mess it up at generation 15 ? This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. The audio loss seems to mostly impact more recent video files, but also some older ones. It NEVER did this in any earlier OS. No problem when the Apple TV is plugged on the TV but I lose ATMOS. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. But I have had nothing but problems. If this is one app doing it that might be the culprit. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Funny thing is so android cast on my Sony TV is working perfectly. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. After upgrade to tvOS 15 airplay audio is out of sync. Everything was just fine before the 14.5 update and now it's a shambles. ayrtonoc, User profile for user: The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. DocMultimedia, call This thread leaves me to believe its not just my tv. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Same for me! A forum where Apple customers help each other with their products. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. (I've tried disabling this, but no change in the sync issues). I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. aigars16. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Sometimes it takes a couple of tries. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Interestingly, movie previews are apparently unaffected by the issue. I have an LG CX model and work in the AV industry. With that said, there does exist a couple of nifty workarounds . Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. ask a new question. Happening to me too across multiple apps including Apple TV+. If you love AppleInsider and want to support independent publications, please consider a small donation. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. Rcxecutioner, User profile for user: PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. I'm a techy who is particularly fond of Android smartphones. Very frustrating. Apple disclaims any and all liability for the acts, For a better experience, please enable JavaScript in your browser before proceeding. Fix? Apple may provide or recommend responses as a possible solution based on the information You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. any proposed solutions on the community forums. The service also helps one organize media from personal collections and online services. Oct 9, 2021 4:52 AM in response to Ccastle84. You can't hear the test tone when airpods are connected. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. This has been happening to me too except also with TV+ and iTunes. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. It was never a problem with my old AirPods. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Apple TV 4K, The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Oct 6, 2021 7:15 PM in response to dfried1. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. 1-800-MY-APPLE, or, Sales and

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