What are people in your community concerned about? Sit on your coat tail to keep your jacket from riding up. Public Information and Warning . One of the advantages of the Incident Command System (ICS) is: A. B. an important part of the PIOs job. A directory of your organizations Internet presence. Develops a strategy or plan for handling the incident, monitors it in process, and adjusts the plan as needed. Gathering feedback and heading off problems, Explaining your mission, policies, and goals. Serves as an advisor to the Incident Commander. Check off the things you would plan to include in your Go Kit and add other items as you see fit. B. is to wait for direction from the incident commander. C. includes reporting to the Operations Section Chief during an incident response. Join to apply for the Public Information Officer - 48752 role at University of California, Merced. At the completion of this lesson you should be able to: Key to being an effective PIO in an emergency is the ability to: Lets start by looking at what you need to know about emergency management. This course can provide a basic understanding of the PIO function for those new to the position. Narrator: In addition to a preparedness television show and Mayor Mouse, Red Stick Ready also communicates preparedness information through a Web site, the use of social media, and events like Red Stick Ready Day. To help you in monitoring conversations on social media sites, you may want to use a social media monitoring tool or social media dashboard. Policies for evolving media (e.g., who can post, what can be posted, how to respond to negative comments, etc.). This lesson presents information on tools you can use in support of your role as a Public Information Officer (PIO). The following are excerpts from some successful blogs by the Centers for Disease Control and Prevention (CDC), the Ventura City Manager in Ventura, CA, and the Arizona Department of Health Services. NIMS Overview Communities across the nation experience a diverse range of threats, hazards, and events. This lesson introduces you to some emergency management principles contained in the National Incident Management System (NIMS). A tornado strikes in the Midwest. Use examples and comparisons to help convey unfamiliar information, to paint a picture, or to help the reader relate to the information. hb```f``z B@16 @>cC?v,gY&9w=K{mg,XRV3Z'le Its community preparedness. Many times at the scene of an incident a media area can be set up to facilitate the enhanced flow of information between the PIO and the media. Include email addresses and Internet sites for the media contact. Media management skills including knowing what the media wants, managing amateur journalists, and using media pools and media areas. It is important to build relationships with your media contacts. Time will also impact the shelf-life of your campaign. Even a few minutes of practice can make a big difference. It includes features and characteristics that are not available in a traditional news release, such as: In addition to having good written communication skills, a successful PIO also needs to be able to speak effectively. B. cause the intended audience to act on requests in the message. Provide information and updates in a timely manner. This physical site is called the Joint Information Center (JIC), and is the location where: Narrator: When the State of Utah began to accept evacuees from the Gulf States as a result of the devastation from Hurricane Katrina, they implemented a Joint Information Center. It is important to note that traditional media sources are not being replaced by social media; instead, traditional media are using social media to connect with their audiences and expand their reach. They tell the public about services and programs that can affect their lives, like information about staying healthy, fire safety, and changes in community college tuition. Remember to treat amateur journalists the same as you would any other journalistwith courtesy and respect. It can be taken alone or before Basic Public Information Officer Training (G290). Some evaluation data can be collected without contact with the audiencefor example, number of Web page hits or increase in the quantity of smoke alarms purchased. Evolving media (Web sites, email, blogs, social networking sites, etc.). Proactivity occurs during A. Consider your resources and your role in ICS. All of the above, 23. They heighten awareness of community hazards and encourage the public to take steps to become more prepared. endstream endobj 495 0 obj <. The five (5%) segment of the 95/5 concept B. downtime when working an emergency. C. blue sky time but makes no difference in credibility. The news media and local government ask the community to send videos and photos via social media, email, and text messages. Are there warnings or other critical messages to be communicated to the public? Joanne H. Moreau: The media is embedded in our Emergency Operations Center. This course is designed for new or less experienced state, local, tribal and territorial PIOs or those who have this role as a secondary function. A micro-blog is a type of blog where the message is shorter. But all four occupants miraculously escaped and the 45-year-old dad told the Ventura County Star: We thank God that were alive, regardless of what we lost up there.. If you hope to work with schools, plan well in advance to coordinate with their schedules and curriculum. Verdi White: The way that we set this particular operation up is we took the Incident Command System and made it an overlay onto the National Guard that had the infrastructure to be able to do all the functions that we needed to accomplish to do this, and of course one of the central components of, of an incident command system is the public information piece. Select the correct definition Public Information A. Coordinates the release of accurate, coordinated, timely, and accessible public information to affected audiences, including the government, media, non-governmental organizations (NGOs), and the private sector B. The Student Self Service Portal allows you to print or download Independent Study (IS) Completion Certificates, Student IS Transcripts (for personal or employer use) and Official IS Transcripts (for educational institutions only). DECEMBER 2020 INCIDENT COMMAND SYSTEM PUBLIC INFORMATION OFFICER 1 OF 5 FEMA-509-v20170717 . Spelling- and grammar-checking tools (printed and computer software). Technology allows anyone to be a journalist. Images, sound, and information captured by the public can be used by traditional news organizations, or posted to social media sites, and broadcast globally. Members of the media do not want to interfere with these tasks, but if they can get close enough to observe and/or photograph they will be happy. or a non-emergency event. Thats right, I said z-o-m-b-i-e a-p-o-c-a-l-y-p-s-e. You may laugh now, but when it happens youll be happy you read this, and hey, maybe youll even learn a thing or two about how to prepare for arealemergency. Different types of Web sites can be used to get information to your community: Email is another way that you can get information to members of your community and organization. Joanne H. Moreau: We are able to work with all agencies and give a real solid unified message. Knowing how to effectively speak to media representatives using both verbal and nonverbal communication. This includes: More information on learning about the whole community is presented in Lesson 4. Although firefighters were able to knock down the blaze before it reached the parents bedroom, the smoke-blackened walls dramatically underscored how lucky they were to escape with their lives. Coordinate information being distributed to ensure consistency with other agencies messages. Grab the attention of your readers so that they will continue reading. 281757518-Role-of-Catering-Establishment-in-Tourism-Industry-PRINT.docx. Now lets take a look at how one mayor, Mayor Kip Holden, ensures his community, the city of Baton Rouge, Louisiana, in East Baton Rouge Parish, is prepared. For more information on the Public Information Officer training program, contact FEMA-Master_PIO_Program@fema.dhs.gov. Manages resources including supplies, personnel, and equipment. When a newsworthy incident occurs, the media will be there, whether youve invited them or not! 140-character stand-alone micro-blog statements. Information developed and disseminated in anticipation of, during, or after an emergency to provide specific life- and health-saving information C. Issuing a news release on a seatbelt law (public information); announcing a road closure due to a multiple-car accident (emergency public information) D. Information collected, assembled, or maintained by an organization in connection with the transaction of official business and available for dissemination to the public, 8. All goals should have a target date for completion. They will go other places to get other information (local citizen reactions, sidebar stories, etc.). PIOs must possess good oral communication skills because they will need to present critical information and prepare other people to speak: More information on speaking and preparing speakers is presented in Lesson 3. Youll be quite surprised at how the elected official mouse makes all the difference with the children. What events nationally and globally are in the news? The Incident Commander B. What will you change in future campaigns? The steps to organize and conduct a news conference or briefing are: Note: You may want to identify several knowledgeable people to assist and provide information at the news conference or briefing. It uses organizational charts that can be provided to the news media C. It was created for first responders and is helpful at the beginning of an incident D. It has been proven effective during massive wildfire incidents. Hundreds are so ill that they end up being admitted to the hospital. Identify the purpose of what you are writing and start with the main message. Lieutenant Doug McCleve: One of the reasons why we felt it was so important to put together a Joint Information in the first, Center in the first place is because we knew that there would be all aspects of State government involved in this process from providing basic food and clothing and shelter for these people who have had nothing for up to a week. The PIOs primary responsibility to organizational leadership as an advisor is to: A. I know our superb team of firefighters will do all they can, but the conditions on the railroad are particularly difficult, Smith said. Here are the FEMA test answers to IS-29.A: Public Information Officer Awareness. Public information entails the processes and systems that enable effective communications with various target audiences. Office: (301) 447-1200 Fax: (301) 447-1201, (800) 621-FEMA / TTY (800) 462-7585 Zoom lenses, parabolic microphones, and just plain observant reporters may be able to discover sensitive or protected information from your incident command post (e.g., zoom shots of maps, recorded conversations, etc.). In the Incident Command System (ICS) structure, the Public Information Officer (PIO): A. Watching the background. In an incident, theIncident Commandermanages the entire incident and: TheCommand Staffprovides information, safety, and liaison services: TheGeneral Staffperforms functional activities: As part of the ICS structure, the PIO is part of the Command Staff and advises the Incident Commander on all public information matters relating to the management of the incident. Jeff Leduff: We are the first line of information for the rest of the team because were out there all the time. The AP Stylebook is used by most of the news media. Email can be used to get people: In order for email to work, you need to have a good email distribution list. Check with them to see if the location selected for a media area will allow them to accomplish this connection. Please note that the is program now requires a fema sid to be used instead of your ssn. Describe the role and function of the PIO. Depending on where the media area is, the media representatives will need to be able to connect with their microwave towers or uplink with a satellite. Speculation C. Summarizing D. Bridging, 12. 1928 0 obj <> endobj Practice talking in 5-second to 8-second sound bites. The Mayors Office developed an outreach campaign known as Red Stick Ready. A well-executed interview will likely not A. advance leaderships goals. 'Ss S>*2MbX^f Click on a program for additional information. This awareness-level training is suitable for new PIOs. Understand the National Incident Management System, Incident Command System and their correlation with the emergency response system. The Zombie Survival Guide identifies the cause of zombies as a virus called solanum. Establish one that doesnt hinder operations but affords the media reasonable, legitimate access. Create clear and easily understood messages. Another way to get information to the media or public is by directly sharing with multiple members of the media through a news conference or briefing. Now that youve got a goal statement, the next step is to create messages in support of the goal that are suited to your target audience. Having clear goals is the foundation for your campaign. Terms of Use, IS-100.b, Introduction to the Incident Command System, IS-200.b, ICS for Single Resources and Initial Action Incidents, IS-700, National Incident Management System, An Introduction, ICS-300: Intermediate ICS for Expanding Incidents, ICS-400, Advanced ICS for Command and General Staff, IS-702.a, National Incident Management System (NIMS) Public Information Systems, IS-800.c, National Response Framework, An Introduction.

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